Front Office Admin Support - Primary Care, Encino

Administrative And Patient Care Support

In this position, you will provide administrative and patient care support at the Encino Primary Care office. Primary duties include but are not limited to:

Assist in coordinating patient flow throughout the clinic, from registration to discharge and work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Act as a key patient contact in the appointment and registration desk area, following the world class practices of CI-CARE.

Schedule patients using the electronic medical records system, collect and update demographics, perform insurance verification and authorizations as necessary.

Greet and check-in patients and perform cash collections and ensure that proper procedures and policies are followed.

Act as a liaison between the patients, providers, nursing staff, house staff and health system administration.

Other duties as assigned by the manager.

Salary Range: $26.42 - $37.49/hourly

Qualifications

Required:

Ability to communicate professionally and effectively with physicians and staff in a high-volume setting.

Excellent organizational skills and ability to prioritize assignments.

Skill in efficiently and accurately facilitating the appointment making process.

Demonstrated ability to be punctual and maintain a satisfactory attendance record.

Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.

Skill in speaking clearly and using proper grammar.

Preferred:

Knowledge of major medical insurance plans and types of coverage provided.

Skill in using a PC with associated programs including Word, Excel, and Email.

Skill in demonstrating work experience with a database computer program.

Knowledge of medical terminology.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.