Front Counter Sales Associate

Front Counter Sales Associate

Provides fast, friendly service by answering all incoming calls in a professional manner and actively engaging with customers to assess and fulfill their needs. Maintains sales area, ensuring that it is clean, fully stocked and well-organized. Prepares invoices and accepts payments using computer. May make deliveries using company vehicle and test/install car batteries for walk-in customers.

Proactively engage customers in a professional manner.

Drive increased sales by asking open-ended questions to determine customers\' needs, answering questions, discussing available options (good, better, best) and suggesting related items (upselling).

Answer all incoming calls promptly and in a professional manner.

Accurately prepare invoices and accept payments using computer.

Ensures sales floor is clean, stocked and well-organized.

May use company vehicle to make local deliveries.

May test/install car batteries for walk-in customers.

Other duties as assigned.

High school graduate (or equivalent) Able to read, write and compute basic math Multi-line phone experience required. Previous customer service experience is required. Working knowledge of computers and applicable systems is required Demonstrated ability to multi-task, quickly transitioning from one function/task to the next.

Demonstrates good organizational skills and can prioritize tasks Works with a high degree of accuracy and attention to detail Approaches tasks with a sense of urgency Must work effectively in a team environment Be able to occasionally lift and/or move up to 75 lbs.

Works under general supervision and guidance Accountable for individual accuracy. Shared responsibility for outgoing inventory Exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals. Specific vision abilities include close vision, depth perception and ability to adjust focus. Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects. Must be able to occasionally lift up to 75 lbs. without assistance Ability to sustain extended periods of sitting, standing and walking throughout the day Prolonged use of computer and telephone Use of PPE required (steel toe boots, safety glasses, protective gloves, etc.)