Field Service Technician

Field Service Technician

Brice Equipment provides electrical, mechanical, and equipment services to support oil, gas, and construction operations throughout Alaska. Our fleet includes 400+ pieces of equipment designed for extreme environments, ranging from heavy construction machinery to mobile support equipment. With our team, you'll play a crucial role in keeping projects moving forward, with opportunities to grow your skills and advance in your career.

As the Field Service Technician you will work onsite in Prudhoe Bay, Alaska and will be responsible for inspecting, troubleshooting, and repairing mechanical components of construction machinery while having the ability to utilize all facets of their technical background to support the majority of the customers needs. The Field Service Technician will primarily work from a service truck, driving to client locations. This position performs diagnostics, maintenance, and repairs in the field to minimize equipment downtime and ensure safe and reliable operation of customer equipment.

Inspect, diagnose, repair, and maintain various types of construction and heavy equipment, including mechanical, hydraulic, and electrical systems.

Perform preventative maintenance and routine service to ensure equipment reliability and reduce operational downtime.

Diagnose and repair electrical generators and related components.

Perform welding, cutting, and light fabrication as required to complete equipment repairs.

Operate heavy equipment as necessary for testing, diagnostics, and repair verification.

Utilize technical manuals, schematics, and diagnostic tools to troubleshoot issues and identify required parts and repairs.

Assist with equipment setup, commissioning, and testing following repairs or maintenance.

Maintain and organize tools, service truck inventory, and repair parts necessary to perform field repairs.

Prepare accurate field service tickets, job reports, and other documentation detailing work performed, parts used, and labor hours.

Communicate with customers and internal teams regarding equipment status, repair recommendations, and estimated completion timelines.

Provide high-quality, industry-standard customer service while representing the company in the field.

Work independently with limited supervision in both shop and field environments.

Follow all company safety policies, procedures, and applicable regulatory requirements while working in shop and field environments.

Maintain a clean, safe, and organized work area, including service vehicles and work sites. Work a rotational schedule of 3 weeks on / 3 weeks off, including travel to remote job sites as required.