Field Operations Manager - Central Region

Field Operations Manager

Are you ready to lead a team that brings brands to life in retail?

As a Field Operations Manager, you'll be the driving force behind a passionate team of trainers and sales representatives who create unforgettable in-store experiences. Your mission is to turn everyday shopping into an engaging, hands-on adventure through immersive product demonstrations and impactful training sessions. You'll guide your team from start to finish-hiring, training, coaching, and supporting them every step of the way. Together, you'll educate retail associates and store management, helping them become brand advocates while boosting sales across your territory. Think of yourself as the backbone of the operation, ensuring your team has the tools, skills, and confidence to shine.

This is a full-time role aligned with retail hours-primarily Monday through Friday, with occasional weekends. During peak seasons (think November and December), you may flex to a Thursday-Monday schedule. Travel within your designated region is part of the job, so pack your leadership skills and get ready to hit the road!

Minimum Pay: USD $60,000.00/Yr.

Maximum Pay: USD $65,000.00/Yr.

Compensation is adjusted based on geographic location and state required minimums.

Biweekly pay

Health and wellness benefits plans

Flexible vacation and holiday policies

401(k) with employer matching

Technology allowance

Referral bonus

Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

Opportunity to work with a growing company that actively rewards and promotes its employees

Lead and inspire a team of part-time retail trainers and brand reps

Recruit, onboard, and coach your team for success

Achieve KPIs and consistently meet sales goals and program objectives

Analyze market, territory, and store-level performance; create action plans to drive results

Manage and develop team members through ongoing 1:1 coaching and field visits

Foster a culture of recognition and best-practice sharing via team calls and social platforms

Execute staffing and scheduling of top talent in your market

Maintain program staffing levels consistently at or above 95% of target

Assist with call form creation, scheduling waves, and other tasks

Lead client kick-off calls as needed and support the creation of presentation decks for these meetings

Periodically attend client-facing calls

Summarize and report on field activities, feedback, and competitive insights, including hours utilization plans weekly, as well as actual hours worked by the field teams

Build strong relationships with retail partners and store leadership

Travel within your market to support and develop your team

High school diploma or equivalent required; college degree preferred

5+ years of retail, field, or territory management experience

Consumer electronics experience is a plus.

A natural leader with a proven track record of building high-performing teams

Excellent organizational and time-management skills.

Professional demeanor and strong interpersonal communication (written and verbal).

Ability to manage and train team members remotely.

Strong relationship-building skills

A passion for creating exceptional customer experiences.

Confidence and credibility in influencing others.

Flexible and adaptable in a fast-changing retail-focused environment.

Ability to travel within your assigned region up to 40%.

Proficient in Word, Excel, PowerPoint, and Outlook

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

Regularly sit, stand, walk, bend over, reach overhead, crouch, kneel, grasp, talk and/or hear, and drive

Frequently lift and carry up to 25 pounds

Regular travel within assigned territory, have access to reliable daily transportation

Continuous hand/eye coordination and fine manipulation

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.