Emergency Services Dispatcher

Emergency Services Dispatcher

This position serves as an Emergency Services Dispatcher with the Fire and Emergency Services Division located at the Raven Rock Mountain Complex (RRMC). RRMC is on one of the Nation's premier facilities, providing support to various Department of Defense (DoD) tenants in an all-hazards environment.

Responsibilities: Incumbent typical work assignments may include the following:

• Receives and evaluates 911 emergency calls.
• Provides assistance to callers with medical emergencies, using knowledge and skills while activating the response.
• Participates in the management of the organization by performing routine administrative and miscellaneous clerical duties.
• Utilizes special computer programs within central dispatch.

Requirements:

Conditions of Employment:

Qualifications:

Mission Essential Position: Mission Essential employees may be required to report for, or remain at, work in dismissal or closure situations due to adverse weather conditions, natural disasters, or other emergency situations (e.g., building closure due to power outage) as well as emergency preparedness exercises, and are required to maintain contact with their supervisor during any dismissal or closure situation unless specifically excused by their supervisor.

Key Position: A Key position cannot be vacated during a national emergency or mobilization without seriously impairing the capability of the Federal agency or office function effectively. This position may not be filled by a Ready Reservist or military retiree with recall obligations.

In order to qualify for this position, you must meet the requirements described below. You may qualify at the GS-06 level, if you fulfill the following qualification requirement:

One year of specialized experience equivalent to the GS-05 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to:

• Applying communication and customer service in structured environments.
• Prioritizing multiple tasks.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

All qualifications requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration.

Probationary Periods: As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Interagency Career Transition Assistance Program (ICTAP): This program applies to employees who have been involuntarily separated from a federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must:

• Meet ICTAP eligibility criteria.
• Be rated well-qualified for the position with a score of 85 or above.
• Submit the appropriate documentation to support your ICTAP eligibility.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Reemployed Annuitants: Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants.

Current or Former Political Appointees: Agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.

Nepotism: Under the provisions of 5 USC 3110, an individual may not be appointed into a position if the position is under the supervisory chain of command of a relative.