DPS - IOD - CAPPS HR, Lead - 1737

Advanced Human Resources Management Specialist

Perform advanced (senior level) human resources management work, specifically as related to HRIS (e.g., CAPPS) and related modules. Work involves functioning in a Lead capacity on the CAPPS HR team, analyzing and translating HR business requirements into HRIS system deployments and/or business process changes, change management, user acceptance testing (UAT), technical support, coordinating and administrating, or assisting in the administration of daily HR operations and activities, ensuring compliance with state and federal employment laws and regulations, as well as related agency policies and procedures. Work is performed under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Duties/Responsibilities:

1. Serving as Lead, provide technical support for HRIS/CAPPS, Texas.gov Digital Identity Solution (TDIS), and Universal Human Resource (UHR) systems, and partner internally and externally as applicable with Texas Comptroller of Public Accounts (CPA) and DPS divisions, e.g. Information Technology (IT), Finance, and Training Operations Division, etc.
2. Coordinate and participate in UAT for HRIS, partnering with divisions, HRO, and CPA.
3. Provide change management for the agency surrounding various modules in HRIS including but not limited to employee self-service (ESS), manager self-service (MSS), HR, Time Labor, Performance Management (PM), Recruiting, TDIS log in changes and notifications of system outages/issues. Conduct various HR internal training with teams, as well as training for Divisions and/or Regions related to HRIS technical changes.
4. Process security requests and perform/participate in security audits including but not limited to HRIS, Uniform Statewide Payroll/Personnel System (USPS), CPA ticketing center, CPA-defined Level 1 support, security coordinators, State of Texas Employment History Web application, and Emergency Leave Reporting application.
5. Provide HRIS Time and Labor policy and statute support to the agency.
6. Create and distribute various reports from HRIS including but not limited to HR and Time Labor.
7. Enter tickets into the CPA and DPS ticketing centers and track tickets through completion regarding fixes, enhancements, configurations, and informational requests.
8. Monitor new hire email population into HRIS and partner with divisions, IT, and CPA as applicable when issues arise.
9. Analyze and translate human resource business requirements into business processes.
10. Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training.
11. Monitor and recommend processes to improve workflow efficiency, productivity, customer service, quality assurance, and compliance with applicable policies, laws, and regulations; and communicate/disseminate changes as appropriate and/or directed.
12. Conduct HR data-related audits to ensure compliance with policies and procedures, e.g., HRIS transactions, leave entries, HRIS procedures, and Benefits leave programs. Identify and address discrepancies and trends, determine course correction as applicable, and communicate findings using constructive and supportive techniques.
13. Maintain, review, prepare, and analyze a wide variety of human resource items including but not limited to automated systems, files, records, correspondence, and reports.
14. Participate and coordinate Fiscal Year End processes, procedures, and updates. Serve as the liaison between CPA, HR, Position Control, and Payroll as applicable.
15. Assess, coordinate, and update configuration changes in HRIS including but not limited to Time Labor, Agency Tree, department names/numbers, and location codes.
16. Complete open records requests from HRIS reports.
17. Participate in training agency staff on processes, rules, policies, and regulations related to human resources management including the relationship to HRIS/CAPPS actions.
18. Attend work regularly and observes approved work hours in accordance with agency leave and attendance policies.
19. Perform other duties as assigned.

Qualifications: General Qualifications and Requirements:

Education - Graduation from an accredited four (4) year college or university with major course work in human resources management, business or public administration, organizational development, or a related field is preferred.

Experience - Minimum five (5) years comprehensive experience in human resources, including at least four (4) years comprehensive knowledge and experience with CAPPS (data elements, codes, processes, and how they interplay with the various modules); HR processes, how various related spreadsheets and databases are utilized, state and federal statutes, agency policies, and the ability to articulate these succinctly orally and in writing.

Licensure and/or Certification - Must have and maintain a valid driver license from state of residence. Certification as a Professional in Human Resources (PHR) or Senior PHR (SPHR) is preferred.

Regulatory knowledge - Knowledge of HR management principles and best practices; Federal, state, and local laws, statutes, and regulations related to HR; and agency record retention systems. Understand and effectively apply a wide variety of related rules, regulations, policies and procedures, ensuring they are accurately carried out and correctly documented within CAPPS and related systems.

Technology - Proficiency with CAPPS HRIS, ATS, and PM modules; UHR and its downstream applications, as well as Microsoft Office, SharePoint, USPS, and ability to learn new software/systems as introduced by CPA and/or DPS.

Interpersonal and Leadership skills - Must exercise excellent interpersonal and customer service skills - position continually requires demonstrated poise, tact, diplomacy, and an ability to establish and maintain positive and effective working/professional relationships internal/external customers while consistently achieving positive outcomes and effectively motivating and directing others. Must demonstrate DPS core values: Integrity, Excellence, Accountability, and Teamwork.

Communication/presentation skills - Must possess excellent verbal and written communication skills and be comfortable speaking or presenting to various and diverse groups.

Organizational and analytical skills - Must be organized, flexible, and able to prioritize in a fast-paced, multi-demand, change-oriented, and time-critical environment. Must be