We are seeking a dynamic and strategic Director of Account Management to drive our efforts in the Small and Medium Business (SMB) segment and cross-product initiatives in support of one of our largest, most strategic financial institution partners. This role will be instrumental in shaping and executing initiatives including segment research, innovation engagements, B2B events, as well as other high-impact efforts tailored to the SMB audience. As our partnership with the bank grows, this leader will also flex to lead a variety of strategic product initiatives across portfolios, providing critical leadership where it's needed most to meet business needs.
We're looking for someone who brings a strategic lens to every challenge, can connect the dots across teams, products, and customer needs, and is comfortable with ambiguity. You'll work closely with customers to identify their needs and develop solutions to address them. Similarly, you will also work with cross-functional partners to identify opportunities, shape go-to-market strategies, and drive initiatives from concept to impact.
Location: NYC or Purchase, NY
Travel required - ~ 40%.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
Pay Ranges
Purchase, New York: $164,000 - $263,000 USD
New York City, New York: $172,000 - $275,000 USD