Responsible for originating consumer loans, including but not limited to home equity loans and lines of credit and purpose finance for existing or prospective clients primarily via proactive, outbound and inbound calling efforts. Client opportunities are generated through U.S. Bank leads, multiple digital channels, internal referrals or independently sourced. Meets specific loan volume origination goals, which are established annually. Identifies lending solutions for new and existing clients based on their needs. Completes the loan origination by engaging customers in the application process using a digital application process when applicable. Responsible for post-closing follow-up connections with customers. Develops collaborative partnerships with mortgage loan originators and 24hr Banking team to best serve clients.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.
Basic Qualifications
High school diploma or equivalent
Three or more years of job-related, retail banking experience or a combination of lending/credit experience and commensurate training
Preferred Skills/Experience
Comprehensive knowledge of all applicable bank and sales center policies, procedures and support systems
Effective written and verbal communication skills to include professional telephone etiquette
Strong customer service skills
Strong sales aptitude
Self-motivated with ability to achieve specific production goals
Proven ability to learn and adapt to new information and technology platforms, and ability to teach customers how to use digital technology
Effective problem-solving and active listening skills
Experience in financial services and knowledge of financial services industry, products and solutions preferred.
This role requires working 10-6 Pacific Standard Time
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.25 - $28.32