Support sales and marketing teams across digital marketing platforms, including CMS, CRM, email marketing tools, Google Analytics, and paid media technologies.
Provide hands-on user support, troubleshooting, and training, helping teams execute campaigns and follow digital marketing best practices.
Assist with email template and campaign management, website updates, light HTML edits, and image optimization to improve traffic and lead generation.
Monitor and report on digital performance and analytics, identifying trends and recommending improvements to drive stronger results.
Digital Marketing Support Specialist MUST have the following:
3+ years experience in a support role for Marketing, including planning and gathering business requirements
3+ years' experience working within a digital marketing environment and various applications, including Adobe Creative Suite, Microsoft Office, CRM and basic HTML
Reading, writing and troubleshooting in the CMS
Experience managing and supporting Content Management Systems (CMS), Email Marketing, and Customer Relationship Management (CRM) systems
CRM Experience, Microsoft Dynamics preferred