Salary: $1,753.60 - $2,417.60 Biweekly
Location: Lansing, MI
Job Type: Permanent Full Time
Job Number: 2301-26-BIS001
Opening Date: 11/12/2025
Closing Date: 11/24/2025 11:59 PM Eastern
Bargaining Unit: UNITED AUTO WORKERS (UAW)
The Internal Services Branch (ISB) position is based in the Secretary of State Building within the State Secondary Complex completing Secretary of State transactions using internal, no-contact service delivery methods. Staff primary function is to process/issue driver licenses and personal identification cards, vehicle titles, registration/license plates, watercraft and snowmobile registration/decals, disability placards, voter registrations and various other Secretary of State branch products. Other responsibilities include communicating with the customer by phone, letter, or email as needed to answer questions, return documents, or provide instruction. Other responsibilities include assisting with Renew by Mail (RBM) unit duties when needed.
This position is not located in a branch office, it is located within the State Secondary Complex.
Education typically acquired through completion of high school.
No specific @type or amount is required.
One year of experience equivalent to a Department of State Aide 6.
Two years of experience equivalent to a Department State Aide, including one year equivalent to a Department State Aide 7.
You must apply for this vacancy through the Neogov system; click on "Apply" in the job posting for instructions in submitting your electronic application. Hard copy applications will not be accepted.
Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.
Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment.
Pursuant to the Commercial Motor Vehicle Safety Enhancement (CMVSE) Act and the requirements established by the Federal Motor Carrier Safety Administration (FMCSA), this designation requires a nationwide criminal history background check prior to position appointment. The employee, once appointed, is required to successfully complete a formal CDL training course, and knowledge test prior to certification as a CDL Knowledge Test Examiner. Additionally, the incumbent will be required to pass refresher training and examination every four years.
Position requires incumbent to be a United States Citizen and pass a thorough background investigation to comply with Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security.
The use of Artificial Intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions and exercises.