Customer Service Representative

Customer Service Representative

Customer Service Representative working in a call center environment. Handling inbound calls and some follow up calls. Answers calls and questions on prior authorization, general questions and some confidential information. Great customer service with high level attention to detail. Entering information accurately. Measured on quality and accuracy might range from 50-100 calls a day depending on complexity. Utilize multiple systems and programs to track information and update communication with customers.

Skills: call center, healthcare, medical, customer service

Additional Skills & Qualifications:

• 1 year of call center
• Tenure of 1 year in jobs
• @type minimum 30 WPM

Experience Level: Entry Level

Job Type & Location: This is a Contract to Hire position based out of San Diego, CA 92131.

Pay and Benefits: The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in San Diego, CA 92131.

Application Deadline: This position is anticipated to close on Nov 20, 2025.