Customer Service Representative

On-Site Customer Service Opportunity

Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income!

Shift:

M-F Days

Must work one evening (until 9 PM) per week.

Position Type: Direct Hire (Benefits start Day 1)

Pay: $17.25 - $17.75

Health + Welfare stipend adds an additional $4.23-$4.93/hour

Location: Geneseo, NY

Responsibilities:

Do inbound and outbound calls and assist customers with questions, and issues

Discuss payment options and negotiate arrangements

Handle emails with a helpful, can-do attitude

Troubleshoot problems and find fast, friendly solutions

Document all customer interactions clearly and accurately in the system

Follow call scripts and document interactions

Represent the company with professionalism and positivity-every time

Experience:

Diploma or GED required; extra education gets you noticed.

Excellent communicator who thrives on persuasion and problem-solving.

Comfortable juggling multiple systems while keeping customers engaged.

Hungry to learn, hit targets, and grow your career.

Strong communication, typing, and organizational skills

Familiarity with standard office systems and procedures

Ability to report to work, in-office, in Geneseo, NY

Benefits:

Competitive benefit options, including medical, dental, vision, and 401(k)

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.