Customer Service Representative

Customer Service Representative

Adecco is assisting a well-established company in their search for a Customer Service Representative in Albany, OR position.

Location: Albany, OR 97322

Pay: $16.15/hr (+ hiring bonus)

Shift: Must be able to work between Mon - Fri, 6:00am-6:00pm PST

Training: Mon - Fri 8am - 5pm PST

Responsibilities for this Customer Service Representative position include but are not limited to:

• Follows standard screens/scripts to perform tasks
• Resolves many questions and problems, refers more difficult items to higher levels for guidance
• Knowledgeable of company products & services
• Applies and develops basic skills to procedures for the position
• Problem solving skills
• Manipulates / Navigates computer system
• Completes customer registrations

The Ideal Candidate Will Have:

• 0-2 years of customer service or general office experience
• Strong communication skills
• Active listener
• Strong computer skills
• Excellent decision-making skills
• Ability to meet deadlines and requirements

Pay Details: $16.15 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by federal, state, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
• Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.