Customer Service Representative

On-Site Customer Service Opportunity

Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income!

Shift: M-F Days

Must work one evening (until 9 PM) per week.

Position Type: Direct Hire (Benefits start Day 1)

Pay: $17.50 per hour plus $4.23 health and welfare.

Location: Geneseo, NY

Responsibilities:

• Do inbound and outbound calls and assist customers with questions, and issues
• Discuss payment options and negotiate arrangements
• Handle emails with a helpful, can-do attitude
• Troubleshoot problems and find fast, friendly solutions
• Document all customer interactions clearly and accurately in the system
• Follow call scripts and document interactions
• Represent the company with professionalism and positivity-every time

Experience:

• Diploma or GED required; extra education gets you noticed.
• Excellent communicator who thrives on persuasion and problem-solving.
• Comfortable juggling multiple systems while keeping customers engaged.
• Hungry to learn, hit targets, and grow your career.
• Strong communication, typing, and organizational skills
• Familiarity with standard office systems and procedures
• Ability to report to work, in-office, in Geneseo, NY

Benefits:

• Competitive benefit options, including medical, dental, vision, and 401(k)
• Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply