Customer Service Representative

Customer Service Representative

Location: Mines Rd, Laredo, TX

Shift: Monday - Friday, 9:00 AM - 6:00 PM

Pay Range: $16 per hour

Our client in the logistics industry is seeking a Customer Service Representative to join their team.

As a Customer Service Representative, you will be part of the operations department, supporting delivery coordination teams. The ideal candidate will have strong communication skills, problem-solving abilities, and attention to detail, which will align successfully within the organization.

What's the Job?

Assist customers and business partners via telephone and email

Handle customer complaints in a calm, professional manner

Diagnose, assess, and resolve problems or issues

Monitor progress of delivery routes

Process changes or cancellations to delivery orders

What's Needed?

Experience with Microsoft Office programs (Word, Excel, PowerPoint)

High school diploma or equivalent

1-year related experience, preferably in a call center environment

Strong customer service skills and ability to resolve issues effectively

Ability to multitask and thrive under pressure while staying organized

What's in it for me?

Competitive pay ($16/hour)

Career growth and development opportunities

Recruiter Patsy Cabriales

9562315720

patsy.cabriales@manpower.com

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.