Customer Service Representative

Customer Service Representative

Join our dynamic team at Peoples State Bank in Rhinelander, WI. As a full-time Customer Service Representative, you'll engage directly with our valued customers, providing top-notch service and turning everyday banking into extraordinary experiences. Enjoy the thrill of being the friendly face behind the Teller window, assisting clients with their banking needs while strengthening our community ties. With competitive pay ranging from $17 to $18 per hour, this onsite position invites you to embrace teamwork, learning, and fun in a workplace that values your contributions. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, Bank-wide Incentive Plan, Volunteer Paid Time Off, Birthday Day Off, Fresh Focus Day Off, Paid Holidays, and Employee Stock Purchase Plan.

As a Customer Service Representative at Peoples State Bank, you'll be the heartbeat of our customer interactions! You'll provide service excellence by conducting financial teller transactions with precision and adhering to bank procedures, ensuring a seamless experience for our customers. Your role will involve maintaining favorable customer relations. Every day, you'll have the chance to exercise your discretion, judgment, all while spotting cross-selling opportunities to enhance our customers' banking experience. Join us and be a part of a team that values accountability, teamwork, and the spirit of fun in everything we do!

Requirements for this Customer Service Representative To thrive as a Customer Service Representative at Peoples State Bank, you'll need a blend of essential skills that set you apart in the banking world. A high school diploma or equivalent is required, and if you have customer service, cash handling, or sales experience, you're already ahead of the game! Your strong attention to detail and accuracy in cash-handling will ensure that every transaction is smooth and secure. Proficiency with computers is a must, enabling you to navigate our systems effortlessly. With excellent interpersonal and communication skills, you'll connect easily with customers and colleagues alike. The ability to juggle multiple tasks simultaneously in a fast-paced environment is crucial, as you'll need to stay agile and focused while delivering exceptional service. Embrace this exciting opportunity and bring your unique talents to our friendly and supportive team!

Knowledge and skills required for the position are:

• High school diploma or equivalent.
• Customer service, cash handling, and/or sales experience is a plus.
• Strong attention to detail and accuracy in cash-handling.
• Good computer skills.
• Excellent interpersonal and communication skill.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.