Customer Service Representative II
USA Jobs
Customer Service Representative II
Job Number: 363624
Category: Administrative
Location: Carson, CA
Zip Code: 90746
Duration: 4 Months
Pay Rate: $23.00/hr
Start Date: Immediate
Job Description:
Job Summary: Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.
Duties:
Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.)
Answer customer inquiries in a timely manner
Maintain customer relations
Remedy customer issues
Communicate and coordinate with internal departments
Act as backup for front desk (i.e., covering phones, greeting visitors)
Cold call customers
Work with customers to understand and anticipate future needs.
Experience:
2-4 years
Requirements:
Has developed knowledge and skills through formal training or considerable work experience
Entry level often for those with work experience in the skill area
Works within established procedures with a moderate degree of supervision
Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions
Education:
Requires a high school diploma or equivalent.
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.