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Customer Service Representative

Enhance customer service processes to reduce complaints and improve customer satisfaction across channels.
Portage, Michigan, United States
Junior
15 hours agoBe an early applicant
USA Jobs

USA Jobs

Provides a centralized online platform for searching and applying to employment opportunities across the United States.

Customer Service Representative

Location: Portage MI (Hybrid)

Hours/Schedule: Mon-Fri 8am - 5pm

Type: Contract

Responsibilities:

Provides customer services relating to sales, sales promotions, installations and communications.

Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.

Develops organization-wide initiatives to proactively inform and educate customers.

Develops improvement plans in response to customer surveys.

Requirements:

High School Diploma required.

Minimum of 2 or more years experience in customer service.

Benefits:

System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Customer Service Representative
Portage, Michigan, United States
Support
About USA Jobs
Provides a centralized online platform for searching and applying to employment opportunities across the United States.