Customer Service Representative

Customer Service Representative (CSR)

Location: Mile 9

Pay Range: $14 and up (based on experience)

Our client, a leader, is seeking a Customer Service Representative (CSR) to join their team.

As a CSR, you will be part of the Customer Experience Department, supporting both front-office and warehouse operations. The ideal candidate will bring strong communication, problem-solving, and organizational skills to help ensure smooth customer service and logistical support.

What's the Job?

Provide customer service support via phone and email in English and Spanish.

Use CRM systems to manage and document customer interactions.

Assist with analyzing billing issues and monthly billing trends.

Occasionally step out of the office to check materials in the warehouse.

Support inventory counts and coordinate with warehouse staff as needed.

What's Needed?

High school diploma or equivalent (postsecondary education a plus).

Bilingual in English and Spanish (verbal and written communication).

Proficiency with computers and customer service software.

Ability to problem-solve and handle tasks under pressure.

Willingness to assist with physical inventory and warehouse checks.

What's in it for Me?

Competitive pay based on experience

Opportunity to work in a dynamic and team-oriented environment.

Expand skills in both customer service and inventory operations.

Patsy Cabriales 9562315720

email: patsy.cabriales@manpower.com

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.