Customer Service Representative

Customer Service Representative / Front Desk (Contract-to-Hire)

Schedule: Monday-Friday | 7:30 AM - 4:00 PM

Location: Onsite

Robert Half is partnering with a well-established, team-oriented company seeking a Customer Service Representative / Front Desk professional for a contract-to-hire opportunity. This is a highly visible, onsite role supporting both customers and internal sales teams in a fast-paced environment.

If you are organized, customer-focused, and comfortable managing multiple priorities throughout the day, this could be a great fit.

Key Responsibilities:

• Answer and direct incoming phone calls; manage voicemail and customer inquiries
• Monitor and manage shared customer service and order inboxes
• Enter customer orders and quotes accurately into the system
• Generate sales quotes and supporting documentation (PDFs, pricing details, part numbers)
• Provide order status updates and proof-of-delivery documentation to customers
• Assist sales team with order entry and administrative support
• Process credit card payments for occasional walk-in customers
• Follow up on purchase orders and maintain organized filing systems

The ideal candidate enjoys being the go-to person at the front desk and takes pride in keeping operations running smoothly.

Requirements

What We're Looking For:

• Strong customer service skills (phone and email communication)
• High level of organization and attention to detail
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Ability to manage multiple systems and tasks simultaneously
• Comfortable working in a small, collaborative team environment

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.