Customer Service Representative - Edassist

Hybrid Customer Service Representative

HYBRID | $18.75-USD/hour

Industry: Customer Service/Help Desk

Employment Type: Contract to Hire (6+months)

Location: Westminster, CO (HYBRID)

Working with an extensive client base, TEKsystems is searching for experienced Medical Administrative or Customer Service professionals in the Colorado area!

Benefits of this Role:

Opportunity to work for one of the top three Healthcare Organization in the Colorado area

Work with a friendly team

Helpful and supportive leadership and executives

Great Benefits - Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k)

Top Local Company - Join the largest employer and hospital in Pennsylvania

Publicly Traded - Enjoy the stability of working for a publicly traded business

Best-In-Class Training - This client hires based on character, not just skillset as skills can be trained

Growth Opportunities - Look forward to the opportunity to cross-train and chase internal promotions

A Day in the Role:

Help Desk where people will call to get answers on:

(1) how to login to the website,

(2) complex questions like submitting documentation to get payment and can't get the right document (have to look at documents and see what is missing - walk through an audit step)

(3) new to benefit calls (policy driven)

Need to get comfortable understanding where policies live and speak to the customer as they are navigating through this process

Someone who has independent troubleshooting skills

Attention to detail is required in this role

Will be working on-site in the Broomfield office during training for 90 days and then will work remotely after that

Hours are Mon-Fri 6 AM to 6 PM

Requirements:

2+ years experience in Front Desk Administration or Customer Service

Diploma or GED required

Multi-system experience

Call deescalation

Next Steps:

Please apply and The TEKsystems recruiting team will reach out to you to discuss next steps!

This is a Contract to Hire position based out of Westminster, CO.

The pay range for this position is $18.75 - $18.75/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Westminster,CO.

This position is anticipated to close on Mar 26, 2026.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services:

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.