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Customer Service Associate

Coordinate mail and office services to ensure timely and accurate mail processing and distribution
Scranton, Pennsylvania, United States
Entry Level
13 hours agoBe an early applicant
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Mail And Office Services Coordinator

Serve as liaison between TMG's mail and office services team and client departments. - Responsible for receiving, sorting, and distributing incoming mail (e.g. letters, parcels, U.S. Postal, and interdepartmental) to appropriate recipients and departments. - Make timely collection of outgoing mail. Prepare and process outbound courier shipments using computer or service provider's equipment.- Track and maintain records and logs of mailing. Perform accurate data entry as needed.- Other duties as assigned.

Two years or more of experience in an office environment. Prior mail experience a plus.

2-3 years' experience with Microsoft Office Software (Word, Excel, Outlook).

Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.

Exhibits superior verbal communication and phone skills.

Exhibits exceptional customer service skills.

Consistently demonstrates professional demeanor, appearance and attitude.

Proven ability to remain calm under pressure; resilient.

Sound judgment and problem-solving ability.

Able to appropriately handle confidential and highly sensitive material.

Demonstrated ability to be flexible and adapt to an ever-changing work environment.

Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.

High School diploma or GED equivalent required.- Ability to lift up to 50 lbs.

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Customer Service Associate
Scranton, Pennsylvania, United States
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About USA Jobs
Provides a centralized online platform for searching and applying to employment opportunities across the United States.