Customer Service And Warehouse Worker

Customer Associate - On-Site (Sales & Warehouse)

The Customer Associate - On-Site is a key point of contact for customers visiting our supply location. This role serves as a trusted advisor, helping customers resolve parts and equipment needs quickly and accurately. The position is a hybrid of Customer Sales Associate and Warehouse Associate, supporting both front-counter service and back-end warehouse operations.

This is a fully on-site role, five days per week.

What You Will Do

• Provide exceptional customer support by identifying solutions and ensuring a high level of customer satisfaction
• Partner with customers to grow sales by recommending related or complementary products
• Interact with customers both in person and over the phone
• Process customer orders and respond to inquiries, questions, or concerns related to parts and supply offerings
• Execute quote and order management processes with accuracy, including entering quotes and invoices and monitoring fulfillment
• Maintain up-to-date knowledge of products, promotions, and offerings to deliver a high-quality customer experience
• Utilize basic computer skills, including Microsoft Word, Outlook, and Excel
• Use Salesforce as needed (experience helpful but not required)
• Stock, organize, and maintain inventory to support smooth showroom and warehouse operations
• Keep the warehouse and showroom clean, organized, and compliant with safety standards
• Support warehouse operations including forklift operation, inventory management, logistics coordination, and shipping/receiving
• Lift up to 50 lbs as required
• Work overtime or weekends as business needs dictate

What You Will Bring

• High School Diploma or GED
• Experience in inside sales, retail, warehouse, or a related field
• Experience in a fast-paced, customer-focused environment with an emphasis on customer service, organization, safety, and continuous improvement
• Proven ability to build and maintain strong customer relationships, including in challenging situations
• Forklift experience or willingness to operate forklifts as part of daily responsibilities

Why This Role

• Stable Monday-Friday schedule (7 AM - 4 PM)
• Hands-on role combining customer interaction and warehouse operations
• Opportunity to convert to a full-time, permanent position after 12 months
• Work in a collaborative, safety-focused environment with growth potential

Schedule: Monday-Friday | 7:00 AM - 4:00 PM

Location: Salt Lake/Mapunapuna

Forklift Operation: A plus

This is a Permanent position based out of Honolulu, HI.

The pay range for this position is $20.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Honolulu, HI.

This position is anticipated to close on Mar 25, 2026.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.