Customer Service Representatives (CSR)

Customer Service Representative

Complete Labor & Staffing is looking to fill internal staff positions! We are currently hiring qualified and experienced Customer Service Representatives (CSR) to be on the frontline of our operations all throughout New England. We are a labor staffing company dedicated to providing superb customer service and putting as many job seekers to work as we can. You will be placed in a fast paced environment that rewards critical thinking and advanced problem solving. A successful CSR in our company will be able to navigate the countless personalities encountered on a daily basis. You will be the bridge between our clients\' hiring needs and our candidates seeking their next career opportunity.

CSR Responsibilities

Customer Care:

• Act as a dedicated point of contact for clients, addressing their staffing needs promptly and professionally.
• Manage client inquiries and resolve issues to maintain strong client relationships.
• Ensure all client interactions reflect the highest level of customer care.

Recruitment:

• Source, screen, and interview candidates to identify the best fit for client job openings.
• Conduct comprehensive candidate assessments to ensure alignment with client requirements.
• Provide a seamless candidate experience throughout the recruitment process.

Sales & Business Development:

• Proactively identify and pursue new business opportunities with potential clients.
• Build and maintain strong relationships with existing clients, ensuring exceptional customer satisfaction.
• Collaborate with the sales team to develop and implement strategies for company growth.

Our company operates on a schedule that extends from 5:00 AM to 7:00 PM during the week, and 6:00 AM to 10:00 AM on the weekends. We offer two distinct shift structures to accommodate our teams: the Opening Shift (first) and the Closing Shift (second). Employees are required to work weekends as needed. We invite prospective candidates to indicate their preferred shift when applying.