Customer Service Representatives

Customer Service Representative

Insight Global is looking for a Customer Service Representative in the Tampa, Florida area. This person would be responsible for serving as a liaison between external customers, clients and internal staff. They will provide exemplary assistance and support; addressing customer issues and ensures effective and long-term problem resolution. The Customer Services Representative will be the first point of contact for customers with general questions regarding billing, account information and filling claims. This is an excellent opportunity to grow within an organization that invests in your professional development. This position will be 5-days onsite and within the hours of Monday-Friday 9:00 AM-5:30 PM.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and Requirements

Proficient in Spanish

Dependable transportation

Positive and professional demeanor

Strong background in customer service

Exceptional communication skills with a polished appearance

Skilled in navigating multiple systems and screens

Consistent record of excellent attendance Insurance experience