Commercial Account Manager

Job Title

This role is responsible for identifying customers' unique requirements and implementing account planning for growth opportunities. The role acts as a subject matter expert, applies consultative selling techniques, and mentors junior account managers.

Responsibilities

Demonstrates an advanced level of subject matter expertise and employs consultative-selling techniques to identify and advance opportunities.

Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and effectively selling the organization's offerings.

Identifies complex customer requirements, maps them with the organization's capabilities, and chooses the most suitable direct/indirect supply chain options.

Builds strong professional relationships with high-level clients, gains a deep understanding of their unique business needs, and aligns the organization's solutions accordingly.

Develops and executes sales strategies, territory account plans, and market penetration strategies to drive significant revenue growth and expand market share.

Analyzes and interprets key performance indicators (KPIs) and market trends to provide strategic insights and recommendations to senior management for optimizing sales performance.

Engages strategically with partners to improve win rates on selective deals and consistently achieves and manages quarterly, half-yearly, and yearly sales quotas.

Leads contract negotiations with major clients, overseeing contract terms and renewals with a proactive approach to ensure profitable deals and lasting positive relationships.

Manages the sales pipeline, enters, and updates opportunities in the pipeline tool, and implements pipeline management practices.

Conducts regular strategic business reviews with key clients, assessing their long-term goals, gathering feedback, and proactively identifying areas for improvement.

Education & Experience Recommended

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

Typically has 2-5 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field.

Preferred Certifications

Certified Technology Sales Professional (CTSP)

Knowledge & Skills

Business Development

Business To Business

Cash Handling

Cash Register

Cold Calling

Conflict Resolution

Customer Relationship Management

Inside Sales

Marketing

Merchandising

Outside Sales

Product Knowledge

Sales Development

Sales Management

Sales Process

Sales Prospecting

Sales Territory Management

Salesforce

Selling Techniques

Upselling

Cross-Org Skills

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Impact & Scope

Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Pay & Benefits

The on-target earnings (OTE) range for this role is $121,450 to $187,050 USD annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance

Dental insurance

Vision insurance

Long term/short term disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies, including:

4-12 weeks fully paid parental leave based on tenure

13 paid holidays

Additional flexible paid vacation and sick leave

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.