Catering Sales Manager | The St. Anthony, A Luxury Collection Hotel

Catering Sales Manager

Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

Position Overview

The Catering Sales Manager is responsible for generating, contracting, and servicing social catering events of 174 guests and below, as well as day meetings that do not require sleeping rooms. This role focuses on building strong client relationships, maximizing catering revenue, and ensuring seamless execution of events that reflect the exceptional service standards of The St. Anthony Hotel.

Key Responsibilities

Sales & Business Development

• Prospect, solicit, and secure new social catering and day-meeting business through networking, lead generation, community engagement, and direct sales efforts.
• Respond promptly to incoming inquiries and create customized proposals tailored to client needs.
• Conduct site visits, menu consultations, and planning meetings with prospective clients.
• Negotiate rates, menus, event details, and terms in alignment with hotel pricing guidelines and revenue goals.
• Meet or exceed individual and team catering revenue goals.

Event Planning & Coordination

• Work closely with clients from initial inquiry through event execution, ensuring a seamless planning experience.
• Prepare detailed Banquet Event Orders (BEOs), event diagrams, and other documentation required for successful event delivery.
• Collaborate with the Banquets, Culinary, and Operations teams to clearly communicate event details and client expectations.
• Maintain accurate event files, revenue forecasts, traced communications, and updated catering systems.

Client Experience & Service

• Serve as the primary point of contact for clients, providing timely communication, expert guidance, and high-level service.
• Ensure all events are executed with the elegance and service standards expected of The St. Anthony Hotel.
• Conduct post-event follow-up to ensure satisfaction, address concerns, and encourage repeat business and referrals.

Administrative & Reporting

• Utilize hotel sales systems (e.g., CI/TY, or equivalents) for accurate data entry, forecasting, and booking management.
• Prepare weekly/monthly activity reports as required by leadership.
• Maintain up-to-date knowledge of hotel offerings, menus, spaces, and operational capabilities.

Qualifications

Required

• 2+ years of catering sales, hotel sales, or event planning experience.
• Proven ability to sell and service events, preferably in a hotel, catering company, or event venue environment.
• Strong communication, negotiation, and presentation skills.
• Ability to multitask in a fast-paced, client-focused environment.
• Proficiency with sales and catering software systems.

Preferred

• Experience selling or coordinating social events (weddings, celebrations, fundraisers, luncheons) and small day meetings.
• Familiarity with luxury or historic hotel environments.
• Knowledge of San Antonio market is a plus.

Core Competencies

• Customer Service Excellence
• Sales & Negotiation
• Organization & Time Management
• Attention to Detail
• Collaboration & Teamwork
• Professionalism & Poise

Work Environment

• Full-time position: schedule may include evenings, weekends, and holidays based on business needs.
• On-site role at The St. Anthony Hotel.
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
• This employer is required to notify all applicants of their rights pursuant to federal employment laws.
• For further information, please review the Know Your Rights notice from the Department of Labor.