Bank Channel Marketing Director

Client Relations Account Manager

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We're looking for a Client Relations Account Manager to be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery.

What you'll own as the Bank Channel Marketing Director:

• Bank partner relationships: Build trusted relationships with bank partner leaders, Worldpay GMs and business management team; understand partner's business segments and growth goals to ensure success.
• Marketing revenue: Introduce key marketing initiatives that align with business goals and meet marketing acquisition ACV targets and retention objectives.
• Marketing plan development: Develop and implement a comprehensive marketing plan that enables bank partners to scale and achieve exponential growth.
• Content and creative management: Collaborate with internal teams to design and implement high-quality, relevant content for plan initiatives.
• Performance analysis: Monitor and analyze marketing performance metrics to gauge effectiveness; have the flexibility and willingness to pivot plans quickly, when necessary.
• Team collaboration: Be an active contributor to the overall MSFI Marketing strategic plan; work with members of the team to ensure delivery and success.

What you'll bring:

• Knowledge of Merchant business and experience with partner marketing
• Proven history of supporting cross-functional relationships at all levels; able to address critical cross functional barriers
• Knowledge of marketing best practices, product tools and methodologies; an eye for creative best practices
• Excellent verbal and written communication skills to audiences of various levels in the organization and directly with the customer, e.g., executive, management, individual contributors
• Proficiency in problem solving and time management skills managing multiple deadlines
• Knowledge and/or experience of Workfront or similar marketing project system
• History of delivering high-quality results and a willingness to challenge the status quo

About the team:

To learn more about our winning teams, check out our world-class teams that own it every day.

What makes a Worldpayer?

It's simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.