Associate Director, Sustainment And Services - Air & Space Defense Systems
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
While assigned to the Land and Air Defense Requirements and Capabilities team, the Associate Director, Sustainment and Services - Air & Space Defense Systems will be responsible for supporting sustainment related business development activities and creating new aftermarket sustainment opportunities to drive top line growth of Raytheon product lines.
What You Will Do
- Support of capture teams to include concept of support development, introduction of sustainment capabilities into a capture, identifying and developing integrated sustainment solutions to support a capture, management of New Business Investment (NBI) resources, conducting market assessments, customer relationship management development, and execution of capture strategies for external aftermarket sustainment opportunities in support of business unit growth targets
- Be accountable for relationships and interactions with internal Raytheon program managers, US Government agencies, and international customers to develop new business, share information, and to immediately resolve issues as required
- Work closely with other Requirements and Capabilities colleagues, international country teams, RTX Business Units, Raytheon Functional Partners, Life Cycle Engineering, Product Support, and Air & Space Defense Systems programs as appropriate
- Act as the aftermarket sustainment expert on Air Force and Missile Defense Agency Radar products
- Establish relationships with Raytheon program management leadership, U.S. Air Force logistics / maintenance leaders, and international sustainment customer decision makers
- Develop customer, competitor, and market understanding for assigned Air & Space Defense Systems market sub-segment
- Conduct primary and secondary research to determine U.S. Air Force, Missile Defense Agency and international customer needs and generate aftermarket sustainment business leads by developing relationships and identifying and qualifying new opportunities
- Develop and implement internal and external customer contact plans
- Capture key customer and competitive knowledge and share it across the organization
- Analyze customer information associated with product sustainment and develop customer hot buttons and key performance parameters
- Work closely with Air & Space Defense Systems program leadership, Product Support Leadership, Life Cycle Engineering Leadership, and capture managers to provide customer knowledge and strategic support for capture and proposal processes
- Conduct internal and external customer briefings
- Lead and support internal Raytheon Gate Reviews
- Collaborate with RTX Global Government Relations (GGR) at the Federal, State/Local on Public Policy in their advocation and development of new technologies and our solutions
- Approximately 50% annual domestic and international travel for customer engagements and tradeshows
Qualifications You Must Have
- University Degree and a minimum of 12 years government, defense, aerospace experience, or an Advanced Degree and a minimum of 10 years' experience
- U.S. Air Force or U.S. Army Officer with air defense system readiness and logistics management experience
- Government and/or industry requirements generation experience with the Department of Defense
- Experience with Foreign Military Sales (FMS) and Direct Commercial Sales (DCS) acquisition processes
Qualifications We Prefer
- Understanding of U.S. DoD procurement, fiscal and regulatory environments
- Experience with Capture/Gate/Proposal process
- General sustainment management and U.S. Air Force or U.S. Army sustainment experience
- Excellent interpersonal skill with special focus on cross-cultural issues, ability to successfully manage sensitive political issues
- Collaborative history at the Federal, State/Local level on Public Policy in their advocation and development of new technologies and our solutions
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Relocation assistance not available