Airframer Support Engineer

Airframer Support Engineer

Safran is an international high-technology group operating in the fields of aeronautics (propulsion, equipment, and interiors), space, and defense. Its mission is to contribute sustainably to a safer world where air transport becomes increasingly respectful of the environment, more comfortable, and more accessible. Based on all continents, the Group employs 100,000 employees for a turnover of 27.3 billion euros in 2024, and occupies, alone or in partnership, leading global or European positions in its markets.

Safran is the second company in the aeronautics and defense sector in the "World's Best Companies 2024" ranking by TIME magazine.

Safran Electrical & Power is a global leader in aeronautical electrical systems. The company is a key player in the field of electrification of equipment and electric and hybrid propulsion. It has 14,000 employees in 13 countries.

Reference: 2026-173292

Job Description

The Airframer Support Engineer will provide leadership, technical direction, and assistance to airframer and customers, and other CFM field personnel in the operation of assigned engines (LEAP-1A);

You will:

• Interface with all levels of customer and Company organizations,
• Provide on-site assessment of activities to anticipate problems,
• Provide complete reporting of the engine problems & customer requests.

Contribute to product and service improvement:

• Identify/capture the perceptions and requirements of operators and integrators in the field
• Propose corrective actions and improvement paths
• Identify the occurrence of major events - ensure effective communication is maintained within the front office

Essential Responsibilities:

The main missions you will have under your responsibility will consist in the following:

• Be the front Office for all customers' requests
• Support investigations (root cause analysis, troubleshooting) and quality items closure in relation with Back Office (Engineering, Quality)
• Record all information required within information systems,
• Review, analyze, report, and make recommendations regarding reported engine malfunctions to ensure a continuous reduction of disruptions for customers.

Job Requirements

Knowledge / Skills

Solid knowledge of mechanics and engine functioning are required, as well as technical expertise in engine assembly and maintenance documentations.

Knowledge of PART 21G or PART 66 or PART 145 is recommended.

Experience working in jet engines manufacturing or in aircraft manufacturing would be an asset.

Strong oral and written communication skills: ability to make formal presentations to all levels of the organization, customers and peers and react in a highly exposed and tense environment.

Knowledge of Airbus quality tools such as TLB

Technical English mandatory, English spoken fluently

French or German communication ability would be an asset.

Qualities

Leadership

Reactivity

Rigor

Team Spirit; excellent relationship (Partner, Airframer and Customer interfaces)

Availability and flexibility to accommodate planning constraints & changes imposed by the Customer.

Location

Europe, Germany

City: 21129 Hamburg

Candidate Criteria

Level of Education Required: BAC+2

Minimum Experience Required: Superior to 5 years

Languages

English (Fluent)

French (Intermediate)

German (Intermediate)