ADC Engineer II, Amazon Dedicated Cloud Relational Engineering

ADC Engineer

Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet? AWS is seeking an ADC Engineer to own and advance mission critical services in our Amazon Dedicated Clouds (ADC).

On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.

You will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve, mitigate, or escalate operational concerns in a timely manner.

Amazon Web Service is building some of the largest distributed systems in the world. Amazon's database offerings like Aurora, DynamoDB, ElastiCache, EMR, RDS, and Redshift are massively scaled services that make up a critical piece of the internet today. This is an excellent opportunity to join Amazon's world class Database and Analytics focused technical team in Seattle, WA, working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.

Our company credo is "Work hard. Have fun. Make history". You will love what you do and instinctively know how to make work fun.

A successful Engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Basic Qualifications:

Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)

3+ years Linux systems administration experience

3+ years technical troubleshooting / support experience

2+ years of networking experience (TCP/IP)

Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Preferred Qualifications:

3+ years experience with cloud computing technologies.

3+ years of networking experience.

3+ years of experience with support procedures and methodologies for production computing environments.

Experience troubleshooting.

Experience with performance and log analysis.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.