Account Manager

Bilingual Account Manager (Japanese/English)

We are seeking a bilingual account manager to support and grow client relationships in an international, cross-border business environment. This role serves as a key liaison between Japanese-speaking partners and U.S.-based internal teams, ensuring seamless communication, accurate execution, and high-quality account support.

The ideal candidate is detail-oriented, culturally fluent, and comfortable managing ongoing client relationships within a structured, professional organization.

Key responsibilities include:

• Managing day-to-day relationships with Japanese-speaking clients and partners
• Acting as the primary communication bridge between Japanese and English-speaking stakeholders
• Coordinating account activity, timelines, and deliverables across internal departments
• Preparing and reviewing client documentation, reports, and correspondence in both languages
• Ensuring accuracy, consistency, and professionalism in all client-facing materials
• Tracking account performance, follow-ups, and ongoing requests
• Supporting contract execution, renewals, and account growth initiatives as needed

Why this role:

• Work closely with international clients in a global business setting
• Stable, long-term growth opportunity within an established organization
• Collaborative, professional team environment

Requirements:

• Fluent in Japanese and English
• 2+ years of experience in account management, client services, sales operations, or a related role
• Strong organizational and communication skills with high attention to detail
• Ability to manage multiple priorities in a deadline-driven environment
• Professional, client-facing demeanor with strong follow-through
• Proficiency with Microsoft Office / Google Workspace; CRM experience a plus

Preferred qualifications:

• Experience working with Japanese companies or international clients
• Familiarity with cross-border business practices and documentation

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.