Account Manager

Account Manager

We are looking for an experienced Account Manager to join our team in Newark, New Jersey. In this role, you will oversee critical logistics and account management operations to ensure seamless customer service within the transportation industry. This is a long-term contract position offering the opportunity to build strong relationships and make a significant impact in a fast-paced environment.

Responsibilities:

Coordinate weekly schedules from customers and provide detailed summary reports.

Manage container requests from storage facilities and oversee inventory updates.

Dispatch drivers for mounting, staging, and delivery operations.

Prepare and finalize bills for all shipments in line with contract rates.

Organize driver schedules and routes using specialized tools.

Maintain accurate and up-to-date inventory records, ensuring adjustments are made promptly as container statuses change.

Oversee processes to handle short-term container storage and coordinate returns to storage for seasonal items.

Ensure weekend operations run smoothly by preparing bills in advance and setting up drivers with clear instructions.

Collaborate with internal teams to uphold service quality and operational efficiency.

Requirements:

Proven experience in account management within the transportation or logistics industry.

Strong skills in B2B sales and building relationships with clients.

Ability to manage inbound inquiries and provide excellent customer service.

Familiarity with logistics tools and inventory management systems.

Exceptional organizational abilities and attention to detail.

Effective communication skills for coordinating with drivers, clients, and internal teams.

Availability to work flexible hours, including weekends, as needed.

Proficiency in handling invoices and shipment documentation.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.