A174 Maintenance Support Tech II - IV - Hillsboro (waco District)

Maintenance Support Tech

Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.

Essential Duties:

Maintenance Support Tech II:

• Assists with data entry for construction record-keeping
• Coordinates and tracks the progress of projects and/or specialized programs and informs supervisor or other Department officials of status.
• Maintains materials inventory
• Monitors equipment mileage and service records.
• Researches and compiles information for reports or inquiries and assists in organizing, coordinating and preparing written or statistical reports.
• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
• Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed.
• Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
• Processes receipts and invoices for payment.
• Performs other job responsibilities as assigned.

Maintenance Support Tech III (in addition to the above):

• Inputs and maintains daily production reports and compiles monthly reports for manager.
• Logs, files, and cross-references correspondence; and verifies documents/records.
• Coordinates with district personnel with annual inventory of supplies, stockpiles and minor equipment.

Maintenance Support Tech IV (in addition to the above):

• Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications.
• Provides information and assistance pertaining to procedures, laws, rules and/or regulations; refers customers to appropriate source for problems or questions; processes special applications and reports.
• Trains other clerical or technical staff.