Job Title
This position is located at Elektrownia Powisle, Warsaw, 00312 Poland
Role Summary
The main function of this role will be to support the store management team in creating a store environment that fosters creativity, employee development, and a good atmosphere. It is also the person's task to nurture the company's "Peers Training Peers" philosophy of Urban Outfitters.
What You'll Be Doing
People:
- Providing positive, friendly experiences by engaging customers in conversations and service
- Creating a good atmosphere by focusing on customers rather than tasks during peak sales hours
- Ensuring a shopping experience that meets store standards in "mystery shop" studies
- Contributing to the overall atmosphere in the store through positive, respectful behavior and willingness to help others
- Adhering to company standards and being a positive role model for coworkers
Teamwork and Communication:
- Efficient teamwork and collaboration with others to achieve a common goal
- Helping with the training and development of coworkers
- Communicating positively and effectively with coworkers
- Actively participating in daily meetings and department meetings
Actions:
- Demonstrating expertise in professional knowledge (e.g., skills related to cash register operation, delivery tasks, and fitting room guidelines)
- Participating in the delivery process and helping the team maintain cleanliness and organization in the warehouse
- Assisting in timely and accurate completion of weekly tasks (e.g., price adjustments, tagging, transfers, and RTV)
- Knowledge of guidelines to prevent losses and adherence to all product control measures
- Compliance with company health and safety regulations at all times
Sales and Display:
- Maintaining merchandising standards and cleanliness norms in the store
- Ensuring proper product tagging and adequate supply in the sales room
- Supporting sales by assisting with merchandising and display projects
- Demonstrating knowledge of current products and trends
What You'll Need
- Previous experience in a retail environment—optional.
- Awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
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Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.