Job Title
This position is located at Plaza de Catalunya Centre Comercial El Triangle, Barcelona, 08002 Spain
Role Summary
The main objective of this position is to support the store management team to achieve a store environment that fosters creativity, employee development, and the VIBE philosophy. Maintain the Urban Outfitters "Peers Training Peers" philosophy.
What You'll Be Doing
Gente:
- Offer a positive and friendly experience by engaging the customer through conversation and service.
 - Improve the environment by focusing on customers and not on tasks during peak hours.
 - Provide a store experience that reflects the company's "mystery shop" standards.
 - Contribute to the general store environment by being positive, respectful, and helpful to others.
 - Maintain company standards and act as a positive role model for your peers.
 
Teamwork and Communication:
- Work productively within the team and take the initiative to work with others towards a common, collaborative goal.
 - Help in the training and development of colleagues.
 - Communicate positively and effectively with your colleagues.
 - Participate actively in daily and departmental meetings.
 
Operations:
- Demonstrate competence in job knowledge (i.e., cash registers, warehouse, sales floor, and fitting rooms).
 - Participate in order processing and help the team keep the receiving and stock replenishment areas clean and organized.
 - Help with the timely and accurate completion of weekly tasks (i.e., markdowns, tagging, transfers, and RTV).
 - Show awareness of loss prevention guidelines and comply with all inventory control measures.
 - Always comply with the company's health and safety standards.
 
Merchandising and Display:
- Maintain store merchandising and cleanliness standards.
 - Ensure that merchandise is properly labeled and displayed and that the sales floor is well-stocked.
 - Support sales by assisting in merchandising and display projects.
 - Show familiarity with current product and knowledge of trends.
 
What You'll Need
- Previous experience in a retail/commerce environment: not mandatory.
 - An understanding of the Urban Outfitters brand and its appeal to the local market.
 - Strong communication skills.
 
#UrbanEU #LI-AA1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.