Telephone Sales Representative

Job Title

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

This position conducts sales calls and routine check-ups to existing and potential customers to maintain and grow revenue. He/She researches and analyzes historic shipping trends to ensure the customer is asked focused questions. This position responds to customer issues (e.g., billing, shipping, etc.) to clarify, resolve, and address concerns. He/She performs other duties as requested.

Responsibilities

Achieve sales target by exploring and developing customer's need in their logistics functions/supply chain solutions; understanding customers' business models and providing one stop supply chain solution through telesales activities

Focus on growing small to medium customer segment within the set revenue band or defined customer or industry segment

Identify and develop new sales opportunities through indoor selling

Handle customer's enquiries skillfully and professionally

Coordinate post-sales activities in a professional and proactive manner

Basic Requirements

Tertiary education with minimum 2 years telesales experience with proven track record

Good command of written and spoken English / Chinese and conversant in Mandarin

Excellent telephone selling skills

Knowledge or previous working experience in Freight/Logistic or similar industry preferred

A self-starter and fast learner with excellent communication, interpersonal & organization skills with ability to work with people at different levels within the organization

Outgoing, aggressive and result-oriented with a can-do spirit

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.