Senior Administrative Associate, Freight Forwarding Operations

Air Freight Agent

Support and coordinate air freight trade services, products, and operations for a wide variety of customers. Air Freight Agents maintain ongoing relationships, provide support, resolve problems, and open supply requests for customers and centers.

Required Skills:

• Intermediate working knowledge of Microsoft Office: MS Word, Excel, and Outlook.
• Ability to communicate effectively, both in writing and verbally.
• Desire to provide excellent customer service.
• General administrative skills such as in-bound phone support, distributing mail, preparing reports, processing forms, tracking shipments and orders, and data input.
• Problem solving skills to resolve intermediate level concerns by conducting research with minimal supervision.
• High attention to detail.
• An ability to lift up to 70 lb.
• Legal right to work in the U.S.

Required Qualification: Bilingual in English and Spanish, with the ability to communicate fluently both verbally and in writing with customers.

Benefits:

• Competitive weekly pay
• Pension plan
• Medical, dental, and vision after waiting period
• Paid time off
• And so much more

This position supports and coordinates airfreight trade services. He/she builds relationships with customers by utilizing communication skills. This position provides internal and external customer support regarding issues affecting shipping. He/she scans and moves cargo and performs other various tasks.

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.