Operations Management Specialist

Job Title

This position is responsible for updating package information, validating delivery information using UPS systems, scanning premium service packages, assisting dispatch and updating the package inventory systems. This role also performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. And may require utilizing heavy machinery to complete various package centre tasks and will be trained to operate this equipment. Included in the responsibilities will be to complete package recovery process in the package centre, package inventory update, overgood, DG processing and all other work as assigned.

Job Type: Part-Time / Permanent

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)

Shift Hours: 3.30 PM to 8.30 PM (must be able to work a minimum of 25 hrs. per week)

Shift Duration: 5 hours a day (must be flexible with the Start and Finish time)

Work Location: 770 Enterprise Cres Suite 200 VICTORIA, BC V8Z 6R4

Salary Wage: $20.22 per hour

Key Responsibilities and Duties

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Dispatch delivery, pick-up and various package service related information to UPS Drivers in the area.
• Generates exceptions, dispatch information, driver follow-up, production, package recovery and overgoods processing reports.
• Takes ownership of customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices and trains others.
• Maintains a clean, organized, and safe working environment.

Requirements

• Intermediate computer skills: Microsoft Office - Required
• Previous administrative experience – Preferred
• Ability to lift-up to 70 lbs. (32kg) unassisted. Typical package weight ranges from 25-35 lbs. - Required
• Ability to work in a fast-paced environment.

Compensation and Benefits

• 2 weeks of paid vacation after one year of service.
• Vision, health, and dental benefits after 60 days of service.
• Overtime.
• Weekly Pay/ Direct Deposit- Every Friday.
• Immediate access to UPS 'Employee Discounts' upon hiring.
• Paid training.
• Pension Plan.
• Free Onsite Parking.
• Opportunity for advancement within a Fortune 50 Company.

Expenses/Working Conditions

• Adhere to the company's Appearance Guidelines.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.