Customer Invoice Support Administrator With German

Customer Invoice Support

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

The Customer Invoice Support department manages customer communication via e-mail, checking and analyzing invoices for errors, clarifying fees, and initiating claims if necessary.

Your tasks:

• Address customer inquiries related to billing, invoices, and credit notes that are submitted via email,
• Offer customers relevant and helpful information, as well as potential solutions to their inquiries or concerns,
• Perform various administrative tasks, such as generating reports and maintaining databases

Your qualifications:

• Very good German language skills
• Good English language skills
• Proficient in MS Office
• Highly developed communication skills
• Problem-solving, decision-making, and analytical skills

Your benefits:

• Stable employment based on an employment contract
• Social benefit package (including sport package, life insurance, health care, pension scheme, co-financing of corrective glasses, additional social benefits)
• Wellbeing program – access to a platform of emotional support and coaching for our employees and their families
• Access to a training platform enabling the development of various competences
• Full training and support of the team after the implementation period
• Equipment for work
• Gaining valuable professional experience in an international environment
• Using foreign language in daily business contacts
• Employee referral program
• Possibility to get involved and develop your passions by participating in employee committees (charity initiatives, sports committee, employee newsletter, etc.)

Before proceeding with the recruitment process, please familiarize yourself with the procedure at the following link: https://ups.pagetiger.com/bdpxpfu

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.