Temporary - Pharmacy Student MTM Services - Remote - Remote Eligible

Pharmacy Student Summer Role

Are you currently pursuing a pharmacy degree and looking for a summer role that lets you put your knowledge into action? Do you enjoy helping others and providing exceptional customer service? If so, this could be a perfect fit for you!

This temporary summer position (May–August) is designed specifically for pharmacy students enrolled in an accredited program. You'll gain hands-on experience supporting medication therapy management and interacting with members, providers, and pharmacies—all while working remotely during daylight hours, with optional weekend opportunities. Pay rate: $19.79/hour.

As a Pharmacy Student with UPMC Health Plan, you'll play an important role in ensuring our members receive safe, effective, and timely pharmaceutical care. You'll be part of a supportive team that values quality, accuracy, and compassionate communication.

What You'll Do

In this role, you'll learn, grow, and contribute by:

• Supporting members and providers through inbound and outbound calls, helping address medication-related questions and concerns.
• Ensuring high-quality interactions that meet call center performance goals.
• Partnering with pharmacists by preparing cases and completing pre-work for comprehensive medication reviews.
• Maintaining accurate patient information and updating pharmacy systems as needed.
• Handling confidential information responsibly and following all HIPAA, state, and federal regulations.
• Resolving concerns on the first call whenever possible to create positive, seamless experiences.
• Engaging in medication therapy management activities through interactions with members, pharmacies, and providers.
• Participating in quality improvement efforts to enhance both clinical care and operational processes.
• Supporting training efforts for new pharmacy personnel or students.
• Documenting all interactions and interventions accurately and completely.

Why This Role Matters

This is more than a summer job—it's a chance to:

• Build meaningful experience in medication therapy management
• Strengthen your communication and clinical reasoning skills
• Work directly with pharmacists and other professionals
• Make a positive impact on members' healthcare journeys
• Gain exposure to managed care pharmacy in a supportive environment

If you're ready to learn, contribute, and take the next step in your pharmacy journey, we'd love to have you with us this summer!

High School Diploma Strongly Preferred. Must be currently enrolled in Pharmacy school. Licensure, Certifications, and Clearances: Act 34. UPMC is an Equal Opportunity Employer/Disability/Veteran.