Full-Time Patient Services Representative

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Erie.

Medical office and registration experience preferred.

Responsibilities:

Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.
Scheduling: Arrange follow-up appointments and connect patients to services.
Support: Help patients navigate the healthcare system and provide clear instructions.
Technology: Register patients in Biometrics and promote MyUPMC portal.
Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.
Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.
Admin Tasks: Handle phone calls, scan records, and perform office duties.

Qualifications:

Completion of high school or equivalent.
Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.
Two years of experience in a medical, billing, fiscal, or customer service role preferred.
Knowledge of medical terminology preferred.
Prior experience with Medipac, Epic, or other health records systems preferred.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Patient Services Representative - CCP Presque Isle