Patient Care Technician - Psychiatric Emergency Services

UPMC Western Psychiatric Hospital Hiring Patient Care Technician

UPMC Western Psychiatric Hospital is hiring a full-time Patient Care Technician to support their Psychiatric Emergency Services (PES) department!

The shifts for this position will rotate and include days, evenings, nights, holidays, and weekends.

Responsibilities include:

• Assist with procedures, daily living activities, physical, respiratory, and cardiopulmonary therapies. Provide feedback to RNs and report changes in patient status.
• Perform blood glucose tests, weights, vital signs, I&O, specimen collections, Foley care, and at least four additional tasks (e.g., phlebotomy, EKG, dressing, catheter removal).
• Report equipment malfunctions, communicate effectively with other departments, and maintain professional relationships.
• Respond to call lights, telephones, pass meal trays, and transport patients.
• Receive feedback, identify learning needs, improve skills, and participate in self-review.
• Instruct patients and families under RN direction, apply and monitor restraints as needed.
• Communicate clearly with the healthcare team, understand cultural diversity, support workplace safety, and maintain productive relationships.
• Follow all patient care and hospital policies, comply with safety procedures.
• Document in medical records, perform clerical functions, and complete work timely.
• Achieve competency in advanced skills like phlebotomy, IV removal, EKG, and NG tube management.

Qualifications:

• High school diploma or GED.
• Must also have either a) 1 year of general healthcare experience, OR b) 6 months of experience as UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire/transfer/promotion for those with less than 1 year of experience, OR c) enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, OR d) completion of a bachelor's degree in a health sciences field.
• Successful completion of UPMC patient care technician class.
• Successful completion of eRecord training.
• Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
• Licensure, Certifications, and Clearances:
• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
• ACLS preferred.
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR).
• Comprehensive Crisis Management (CCMC).
• Act 31 Child Abuse Reporting with renewal.
• Act 33 with renewal.
• Act 34 with renewal.
• Act 73 FBI Clearance with renewal.

UPMC is an Equal Opportunity Employer/Disability/Veteran.