Manager, Food Services

Full Time Manager, Food Services

UPMC Mercy is hiring a Full Time Manager, Food Services to support the production areas of Dietary and Cafeteria, Catering, and the Uptown Cafe!

This position mainly works Monday-Friday during daylight hours but does require flexibility for catered events during the evening and weekends.

Purpose: Manage and engage associates in the food and nutrition operations with focus on patient, customer and associate safety and satisfaction. Responsible for the management of food service systems that provide nutritious and high quality, safe food. Maintain cleanliness and sanitation of food service areas and equipment. Prepare work and vacation schedules, perform competency checks, inspect job flows and determine work assignments by position. Train, coach and direct associates in reporting area.

Responsibilities:

• Plans and implements programs/activities to meet the needs of patients/customers in accordance to budgetary expectations and quality assurance standards
• Maintains the electronic food and nutrition services tools provided and keeps up with updates and changes to ensure the highest percent of accuracy
• Supervises the recruitment, hiring, and training of workforce; assures competency of personnel through approved hospital mechanisms.
• Manages and controls resources and materials to ensure quality and adequacy fo supply
• Performs annual customer service training for all front and back of house associates as appropriate
• Plans, controls and monitors budget standards and expectations by maintaining expenses and man-hour utilization
• Directs and supervises the daily food service operations compliance according to HACCP and regulatory requirements
• Directs and mentors students
• Manages and maintains the food service systems that provide for high quality, high satisfaction outcomes.
• Implements and maintains monitors tools/mechanisms to perform operational analysis to achieve successful outcomes
• Provides daily huddles, regular in service and continued education opportunities for all facilities food and nutrition staff

Qualifications:

• HS Diploma/GED required
• Bachelor's preferred
• 4 years relevant experience required
• 2 years relevant leadership experience required
• Must be able to accommodate flexible scheduling including weekends and holidays.
• Good oral/written communication skills
• Licensure, Certifications, and Clearances:
• Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.
• ANAB - National Accreditation Board OR Servsafe Certified
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran