Lead SCM System Support Analyst

Lead Scm System Support Analyst

At UPMC, we're all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.

Why Join UPMC?

We don't just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you'd expect from an industry leader you can expect:

• AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA
• A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.
• Competitive pay
• Tuition reimbursement
• Opportunities to grow in your career at UPMC

UPMC is looking for a full-time Lead SCM System Support Analyst.

This position works Monday-Friday, standard daylight hours with some rotational on-call work.

This position has the potential for hybrid/remote work flexibility.

Purpose:

Lead, plan, execute complex supply chain and enterprise initiatives/projects for PeopleSoft with a focus on Supply Chain modules such as Order Management, Purchasing, Inventory and Warehouse Management. Position also assists with maintaining and supporting PeopleSoft.

Responsibilities:

• Troubleshoot issues and propose feasible solutions and follow through to resolution.
• Assist with guiding, developing and knowledge transfer of junior team members.
• Collaborate with technical development teams and coordinate work efforts when addressing new implementations, functionality enhancements, application updates and performance issues.
• Deploy innovative solutions for both supply chain applications and business processes.
• Investigate system configuration options to provide functional expertise when developing solutions to meet business requirements; Identify and recommend the use of standard/delivered functionality to meet business needs whenever possible.
• Lead the design, build and implementation of business system solutions, utilizing the PeopleSoft, to solve complex business requirements.
• Identify, document and/or execute aspects of the following: Define Current State Processes, Document Business Requirements, Define Future State Solutions, Develop Functional Specifications, Perform System Configuration, Develop and Execute Test Plans and Test Scripts.
• Serve as lead resource for dealing with challenging system or business issues and facilitate group discussion/resolution as necessary.
• Develop robust documentation for system processes, gap analysis and risk plans.
• Act as a liaison between the business and IT communities to help bridge the gap between business problems and technology solutions.
• Lead system upgrade and implementation activities.
• Assure the quality of a completed technical solution is consistent with documented client needs via unit and application testing.

Bachelor's degree in Business Administration, Information Science or related field required; Master's degree preferred.

In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Eight years Supply Chain Information System experience required; experience with a complex ERP such as PeopleSoft required.

Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran