Food Service Liaison (casual)

Food Service Liaison

Status: Casual Shifts: Typically, 11am - 7:30pm

Process patient diet orders, coordinate with nursing, and ensure meals are accurate and timely. We're looking for someone with strong organizational skills, eagerness to learn, and a caring, compassionate approach. Must thrive in a team setting—our department collaborates with many areas of the hospital to make every day better for our patients through outstanding customer service.

Responsibilities:

• Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
• Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
• Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
• Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
• Prepares tray tickets for food assembly according to workflow procedures in the operation.
• Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
• Maintains record-keeping and prepares reports as assigned.

Work permit required if under 18 years old.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran