Manager, Facilities Operations

Facilities Manager

This individual is accountable for leading facilities operations and environmental management for US locations as assigned. The Facilities Manager is responsible for the day-to-day management of the Corporate Real Estate & Workplace Services functions performed at the site. Responsibilities include the oversight of campus cleaning, site maintenance, grounds upkeep, and equipment maintenance to ensure that a workspace is safe and functional. Duties include coordinating the procurement of service providers through the Strategic Sourcing team, vendor relationship management and inspecting facilities to meet safety regulations and coordinating renovations and updates. Goals are to strengthen employee (internal customer) experience, safety and environmental compliance, business resiliency, financial management, infrastructure performance, tenant management, and sustainability.

Principal Duties and Responsibilities:

• Onsite representative of Corporate Real Estate & Workplace Services team for the local business areas and internal business continuity planning.
• Manage site specific organization including external service providers.
• Coordinates the maintenance and alteration of office areas and equipment, such as moves/adds/changes, HVAC repairs, landscaping, etc.
• Project manage, or coordinates with project manager, site specific capital and expense projects as assigned.
• Assists Corporate Safety and Security team with safety related issues and safety program support.
• Manage site specific annual operating budget to achieve financial, operational, quality, experience, safety, and compliance objectives.
• Ensure that the highest level of quality and customer service is maintained. Ensure vendor compliance with quality and performance expectations.
• Enforce policy compliance.
• Ensure service providers maintain adequate staffing and team structure needed to achieve departmental and/or corporate service goals.
• Continuously look for opportunities to operate more efficiently.
• Establish strong, effective, and collaborative partnerships with key internal customers and external resources.
• Ensure a strong understanding of priorities to balance employee experience, financial performance, risk tolerance, and sustainability goals.
• Respond to critical events or emergencies, including providing oversight when needed.
• Serves as a liaison to public safety officials for inspections and emergency response, when directed.
• Perform other duties as assigned

Job Specifications:

• BA/BS preferred; engineering, facilities management, disciplines preferred.
• Minimum 3-5 years of previous experience in facilities management and real estate.
• Strong planning and organizational skills.
• Ability to manage staff.
• Ability to negotiate effectively.
• Ability to handle multiple tasks.
• Well-developed interpersonal and communication skills.
• Professional appearance and manner.
• Ability to lift and carry approximately 50 lbs.
• Highly self-motivated – will go the extra mile to get the job done right and "wow" our internal customers and stakeholders.
• Consulting and advisory skills; ability to think conceptually, handle ambiguity, solve complex problems, and make thoughtful recommendations.
• Some travel is required

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$75,500.00-$142,700.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company: Unum