Public Services Librarian

Public Services Librarian

The Karrmann Library at the University of Wisconsin–Platteville is seeking applications for a full-time Public Services Librarian to coordinate Reference and Digital Literacy Support and oversee Circulation services. This position will develop and maintain systems for supporting students, provide direct reference and digital literacy assistance, and supervise both professional and student staff in the Circulation department. The role also includes coordinating library events, collaborating with internal partners (including Center for Excellence in Teaching and Learning (CETL) and the Textbook Center), and assisting with policy and process improvements to enhance library services. This is a full-time, benefit and paid leave eligible position. Salary range for this position is $50,000 - $55,000 per year, commensurate with qualifications and experience.

Key Job Responsibilities

Reference and Digital Literacy Support

• Develop and maintain systems and processes that provide reference and digital/AI literacy support to university students.
• Provide direct reference and digital/AI literacy assistance to students through consultations and online resources.
• Maintain an on-demand classroom presentation service for instructors who request Reference and Digital Literacy instruction.
• Continually update processes and services provided to students in the following areas: reference support (including classroom presentations requested by instructors) and AI/Digital Literacy.
• Resolve complex issues related to reference and digital/AI literacy support that may impact policies and procedures.

Circulation and Karrmann Library Public Services Oversight

• Oversee day-to-day Circulation Desk functions including circulation of materials, stack maintenance and general upkeep of public spaces of the library.
• Train, supervise, and evaluate Circulation staff, including student employees, and collaborate with the Library Director and Circulation Manager on hiring, scheduling, and maintaining up-to-date procedures and training manuals.
• Establish service standards, update training materials, and ensure circulation staff are equipped to triage reference questions.
• Resolve complex service and staffing issues and make process improvements as needed.

Public Services Events and Coordination

• Coordinate and promote library events, displays, and outreach activities (including New Student Experience and Admitted Student events).
• Maintain an events calendar, collaborate with external partners, and ensure events effectively highlight library services and collections.
• Resolve issues related to public services events and adjust processes and policies when necessary.

Library and Division Support

• Represent the Karrmann Library on campus governance committees and working groups as requested.
• Collaborate with colleagues across the Division (Library, CETL, Textbook Center) on cross-functional projects.
• Develop working knowledge of other librarian functional areas to provide backup support when needed.
• Contribute to the advancement of library services at the campus level through committee participation and collaboration.

Other Duties as Assigned

• Support the overall mission of Karrmann Library by performing additional responsibilities as needed.

Required Qualifications:

• Masters of Library Sciences (MLS) - December 2025 graduates are welcome to apply.
• Excellent written and verbal communication skills.
• Strong organizational, problem-solving, and customer service skills.
• Proficiency with Microsoft Office Suite.
• Ability to work collaboratively with faculty, staff, and students.

Why It's Great to be a Pioneer:

The University of Wisconsin-Platteville, founded in 1866, offers baccalaureate and master's programs. It possesses institutional strengths in middle level education, engineering, industrial technology, agriculture, criminal justice and business. The campus is located in Southwest Wisconsin's largest and most historic community. The region offers excellent school systems, high quality medical and hospital facilities, outstanding recreational opportunities, and vibrant businesses and industries. UW-Platteville is a cultural and educational center for the Tri-State region of Illinois, Iowa and Wisconsin.

Application Deadline:

To ensure full consideration, applications must be received by October 15, 2025. Applications will be accepted until the position has been filled.

The following documents are required for applicant consideration:

• Letter of application addressing all required qualifications
• A current resume

Legal Notices and Important Information:

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University ensures physical accessibility to work environments for persons with disabilities and will provide reasonable accommodations to ensure equal access to employment. Upon request, the University will provide reasonable accommodations for religious observances and practices.

The University is committed to a program of affirmative action for women, racial minorities, persons with disabilities, disabled veterans and veterans of the Vietnam era. While the Chancellor assumes overall responsibility for the success of the program, university administrators and supervisors are responsible and accountable for implementation. Authority for monitoring the program is delegated to Human Resources.

Each individual associated with the University is called upon to pledge a new and revitalized commitment to build and maintain a campus environment free of harassment and discrimination, an environment that fosters mutual respect, recognizes the dignity and worth of all people, and promotes to the fullest, equal employment opportunity through affirmative action.

In compliance with the Clery Act of 1998, the University of Wisconsin-Platteville Annual Security & Annual Fire Safety Report is available for review. Call the UW-Platteville Campus Police Office at 608.342.1584 for a paper copy of the annual report.

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

UW is an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.