Tcsepp Coordinator, Social Work Research & Public Service - UTK

Tennessee Child Support Employment & Parenting Program Coordinator

The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Coordinator for the Tennessee Child Support Employment & Parenting Program (TCSEPP). Within SWORPS, the TCSEPP Coordinator builds a strong evidence-informed and trauma-informed practice that assists, supports, and advocates for non-custodial parents involved with the child support system. The Coordinator, based in Hamblen & Hancock Counties, TN, assists non-custodial parents with overcoming barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)'s lives. The Coordinator works with non-custodial parents to promote trust and communication between them and the systems with which they interact as well as with, when possible and appropriate, with the children and custodial parents. The Coordinator also weaves together a supportive network of formal and informal community-based resources for non-custodial parents and provides outreach and education to non-custodial parents and the community-at-large.

This is a grant-funded position and is contingent upon the continued funding of the grant.

Responsibilities

The TCSEPP Coordinator responsibilities will include, but are not limited to:

• Determine participant eligibility and properly assess participants' barriers and make appropriate referrals for identified barriers
• Develop individual action plans for participants and provide one-on-one case management to participants to assist them with job readiness activities and emotional support and encouragement
• Maintain accurate records of all participant interactions in appropriate places, i.e. TCSES, Apricot, Excel spreadsheet, etc.
• Monitor participants' child support eligibility & payments; program involvement & compliance as well as employment
• Develop and maintain partnerships with local agencies to assist participants with barriers to employment
• Attend community interagency meetings to learn about and share available resources and information
• Participate in partner meetings
• Provide regular updates to Child Support staff and attorneys on participant progress
• Maintain a court presence to foster a positive relationship with the Child Support legal system and to recruit and/or enroll potential participants
• Participate in job/resource fairs
• Fiscal tasks including but not limited to One Card reconciliation and uploading & documenting receipts, monthly gift card reconciliation, and travel reports

Qualifications

Required Qualifications:

• Experience: Two years of customer/client (case management) experience. In lieu of a degree candidates with two additional years of experience will be considered.
• Education: Bachelor's Degree
• Must have valid driver's license, automobile at their disposal, and a current automobile liability policy with continuous coverage.
• Knowledge, Skills, Abilities:
• Ability to assess participant needs
• Ability to develop positive & trusting relationships with participants and offer emotional support
• Ability to positively interact with partners including child support, court, attorneys, etc.
• Ability to promote the program to potential participants, partners, and employers
• Ability to advocate for participants
• Ability to work independently and within a team setting
• Ability to travel to multiple counties to serve participants
• Ability to be flexible with respect to changing needs of the project
• Excellent oral communication skills
• Proficiency with Microsoft Office
• Ability to work independently and in team settings
• Experience with data management systems

Preferred Qualifications:

• Experience: Experience working with non-custodial parents and/or Employment programs; Experience collaborating with community groups and/or social service organizations.

Work Location:

• This position is hybrid and requires travel to Hamblen & Hancock Counties, TN. Applicants must live within one hour of Hamblen & Hancock Counties, TN.

Compensation and Benefits:

• UT market range: 07
• Anticipated hiring range: $50k

Find more information on the UT Market Range structure here

Find more information on UT Benefits here

Application Instructions:

Applications will be reviewed as received and interviews can begin as soon as 7 days from posting.

Interested individuals should provide the following:

• Resume
• Cover Letter
• List of 3 Professional References

About Us

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

Job Info

Job Identification 6088

Job Category Social Services

Job Schedule Full time

Locations 1331 Circle Park, Knoxville, TN, 37996, US