Education Support Officer (clinical), Northern Clinical School

Education Support Officer (Clinical)

Join our dynamic team and play a key role in supporting high-quality medical education. As an Education Support Officer (Clinical), you'll provide technical and operational support to academic and teaching staff within the School, helping to deliver a broad range of educational services efficiently and effectively.

In this position, you'll act as a vital link between the University and our Health partners, coordinating timetabling and managing the clinical training of medical students. The role involves regular liaison with a variety of internal and external stakeholders, including representatives from the Local Health District (LHD). This position is based within the Northern Clinical School, where you'll be part of a collaborative team dedicated to excellence in education and clinical training.

Key responsibilities include:

• provide high-level education and operational support to academic and teaching staff within the Northern Clinical School
• coordinate clinical teaching activities, including timetabling, tutor and patient recruitment, and management of teaching spaces
• act as the key point of contact for students and staff, supporting the smooth delivery of the medical education program
• liaise with internal and external stakeholders, including Local Health District partners, to ensure effective communication and collaboration
• support student learning and assessment processes, including clinical placements, exams, results processing, and student compliance
• maintain accurate records and databases to support teaching, curriculum management, and compliance requirements
• provide guidance and training to academic and teaching staff on University systems, policies, and procedures
• contribute to continuous improvement, implementing new initiatives and supporting the Faculty's education strategy

About you:

• tertiary qualifications with relevant work experience; and/or equivalent combination of relevant experience and training
• superior organisation and planning experience delivering education programs
• sound understanding of timetabling/rostering of student activities
• flexibility in their approach to work and is able to adapt to changing circumstances
• proficiency with the Microsoft suite, particularly Excel, student learning systems such as Canvas, with the capacity to learn new software systems quickly
• adaptability and great problem-solving approaches in busy and unpredictable environments

The successful candidate will also have effective and tactful communication skills (both verbal and written) together with strong problem solving skills and the ability to use initiative and exercise sound judgment. Knowledge of University policies and procedures and administrative processes within a tertiary and/or health care environment would be highly regarded.

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

As this position is located on an NSW Health site, it is a regulatory requirement to complete compulsory employment checks prior to starting in this position. For more information and instructions, please visit: NSW Health employment requirements

This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

At the University of Sydney, our shared values are trust, accountability, and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion.